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Community Safety & Business Resilience

The Northbank is committed to the safety of everyone who lives, works or visits our area. We work with the GLA, Metropolitan Police, Westminster City Council and other partners to reduce crime and anti-social behaviour and minimise the risk from more serious incidents.

Our retail and commercial premises are supported by our professional Street Patrol Team, free radio network and dedicated information-sharing site.

The BID is actively engaged with our vibrant evening and night time economy. We work with our bars, theatres, restaurants and hotels to ensure that everyone enjoying our many licensed venues has a great night, safely.

Business continuity is a priority for everyone. The Northbank is committed to building a resilient neighbourhood that is prepared for, and able to respond to, circumstances having a negative effect on daily life.

The Northbank delivers a fantastic programme of free events and seminars, across these themes.


Our Street Patrol team work 6 days a week, Monday to Friday from 6.30am – 10.30pm and on Saturday 10am – 8pm, providing a responsive service to help tackle low-level crime and anti-social behaviour.

Contact the Northbank on 020 3697 9270 during office hours or ask us about our free Northbank radio network for commercial premises.


Self-Registration Link for Emergency Notification Platform

The Northbank BID Emergency Notification System is an incident alerting messaging system that allows us to share important information via email, SMS and mobile app with local businesses and staff. You can now register for the platform to receive real-time notifications such as:

  • Major security incidents affecting the area, civil emergencies and disruptions such as protests or road closures
  • Forthcoming events and training opportunities (counter-terrorism awareness, crime prevention, business resilience)
  • Useful resources/documents on business continuity, incident management and terrorism preparedness.

How to sign up

This service is free, to register your contact details and receive these messages please complete this online form Northbank Bid 

After registering you will receive a verification email so please check your email, as it may be sent to a junk folder. After registering you can also download the free app on Apple App Store ‘Northbank Crises Alert’ or Google Play Store


The Northbank

Night Safety

The Mayor’s Women’s Safety Charter –

The Charter provides voluntary baseline standards, set out by the Mayor, to support the excellent work taking place across the capital to end violence against women and girls. It is included in the Mayor’s Office For Policing and Crime: Tackling Violence Against Women and Girls Strategy, and strengthens the Mayor’s commitment to the UN Safe Cities Initiative.

The Northbank has signed up to help make London a city where all women feel confident and welcome at night


Ask for Angela

By telling customers that they can ‘Ask for Angela’ we’re giving them a discreet codeword that they can give to staff if they feel unsafe or threatened.  Posters making them aware of this will be displayed in toilets.

For further advice and queries, or if you are a licensed premises looking to support this campaign, please contact:



Drinkaware is an independent charity working to reduce alcohol misuse and harm in the UK. We’re here to help people make better choices about drinking. Contains great campaign materials and advice on everything from recognising drink spiking unwanted drunken sexual harassment.


TfL Safer Travel Campaign

Find out the best options for travel at night, get guidance on safely using minicabs and how to complain or report incidents.


Safe & the


Volunteer as a Night Star

(For workers and corporates interested in volunteering)

We can encourage venues to train as Night Stars volunteers. Night Stars aim to make the West End’s nightlife safer for everyone. Volunteers work with evening and night time economy venues to promote women’s safety and prevent vulnerability in the night out.


Safe Havens

(for venues, property owners, churches etc)

Our venues can sign up to be safe havens, offering a place for a vulnerable person to rest or reset until they continue their onward journey safely. We could create a network of safe places across London HQ. Register and see the criteria here.


Business Accreditation

(For night time economy Venues)

An accreditation for night time economy venues to have an accreditation in practising women’s safety and also a framework to help them improve.  Register Interest




Community Safety & Business Resilience

Steering Group

The Community Safety & Business Resilience Steering Group is made up of local businesses representatives, police, council and charities. The group meets quarterly to discuss our ongoing work around security and homelessness, among many other initiatives.

If you’d like to join a group, please contact us.


The Northbank
54 Wilton Road

Associated News

Explore the latest news from the area

2 May 2024

Celebrating Migration and Biodiversity

It’s World Migratory Bird Day and International Day for Biological Diversity this month. In this blog post, we take a closer look at each. 11 May: World Migratory Bird Day...

19 March 2024

The Future of London Heritage Quarter – Trends up to 2040

London Heritage Quarter have partnered with Arup to assess key trends and developmentsimpacting the area, up to 2040, and to produce recommendations for action. Work and skills in 2040 The...

4 March 2024

Mayor confirms landmark off-peak Fridays trial to start on 8 March and makes call to Londoners: #LetsDoFridays

Pay as you go with contactless and Oyster fares on Tube and rail across London and the Southeast will be off-peak all day on Fridays from 8 March until 31...

21 December 2023

Way to help those sleeping rough this Christmas

What’s on offer at Crisis at Christmas Day Centres this year? Crisis at Christmas Day Centres are safe, warm and lively places, run by caring and friendly volunteers. They are open...

21 November 2023

Terms & Conditions – #NorthbankMural

Terms & Conditions – #NorthbankMural Instagram Competition Promoters: The Northbank Business Improvement District (Registered office address: 54 Wilton Road, London SW1V 1DE) 1. To participate in this competition, users must...

20 October 2023

New Plan To Tackle Empty Shops In London’s Historic Strand District

Image Credit: @sebarnolddesign A Strand West Taskforce, made up of members from Westminster City Council, Transport for London, The Northbank BID and property owners, is being established to deliver a...

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